vArranger Forums

English => The vArranger² Software Forum => Topic started by: sweetbb on June 11, 2020, 07:39:52 AM

Title: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 07:39:52 AM
I upgraded my computer to an SSD boot disc, and had to re-install everything. Now I cannot get vArranger to work at all.  It is extremely frustrating. I get this error:
User Account Control
This app has been blocked for your protection.
An administrator has blocked you from
running this app. For more information,
contact the administrator.

vArranger2.exe
Publisher: Unknown
File origin: Hard drive on this computer
Program location: "C:\ProgramFiles(x86)\varranger2\vArranger2.exe"

Dan, what should I do about this to get it running?
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 09:04:18 AM
Is it a red or blue message?
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 09:22:29 AM
HI Dan, it is a red message.
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 09:32:31 AM
You can subscribe to get a new version that will work with your new Windows 10 update  https://www.varranger.com/vforum/index.php/topic,4006.0.html
If you don't want to subscribe, you can send me your actual vArranger2.exe, and I will try to correct it, and sent it to you back
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 10:06:26 AM
Thank you Dan.  I don't have money to subscribe, so I will send you the file instead.
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 11:07:06 AM
Dan, my version is version 1.19.  It seems to be the last version before you started with the 'subscribe' system.
Do you want me to send you the .exe file?  I also cannot install the vArrangerSynth.exe, Windows says that the published has been blocked.

Please help.
Regards,
Brian.
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 11:09:14 AM
If you have red messages, you can send me the files to check. I don't have old files anymore.
If you have blue messages, then there is an exclusion to add in the windows defender
https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-security
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 11:15:15 AM
Where can I sent the files to, do you have an e-mail adress?
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 11:47:56 AM
There is a contact button in the website
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 11:51:43 AM
I cannot see it Dan. I've tried sending a mail to dan@varranger.fr but the mail is not going through.
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 11:54:17 AM
You can try to send with wetransfer.com
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 11:55:00 AM
OK.  I found the button.  But I cannot attach a file there.
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 11:57:22 AM
You send only the wetransfer link, not the files, as most servers does not allow sending exe files
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 12:07:25 PM
Did you receive it now, I sent it via wetransfer as you sugested.
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 12:30:25 PM
Yes. Will check it today
Title: Re: Installing and running vArranger2
Post by: sweetbb on June 11, 2020, 01:37:48 PM
Hello Dan,

Thank you for fixing it, I managed to get it installed now, and it seems to be working.  I just need to reconfigure the channels and copy the style files to the right place.
Regards,
Brian.
Title: Re: Installing and running vArranger2
Post by: Dan on June 11, 2020, 02:03:12 PM
Good to see I was able to help
Enjoy
Title: Re: Installing and running vArranger2
Post by: BjayG on August 23, 2020, 02:03:51 PM
Something odd is going on:   I ran vA yesteday afternoon with no problems.    Today I tried running it and I get the same RED labelled "This app has been blocked for your protection"   error message as sweetbb received above.   I scanned it for viruses with Windows Defender and it said there was no problem.

Not to worry I  thought - maybe its got corrupted - I will just re-copy it from my master copy in my archive and all will be well.   

So I copied both vArranger2.exe and vArrangerSynth.exe (checking that both were the same length and date as the troubelsome copy)  to their working location.    I now ran vArrangersynth.exe first and oddly got the very same "This app has been blocked for your protection" message as I did with vArranger2.exe itself earlier today - and also when I ran the newly replaced vArranger2.exe  - it too gives the RED "This app has been blocked for your protection" message.   

Now one of them giving the message is odd - but both of them giving it is very strange and suspicious behavioir.  Particularly as no other progam on the computer seems to be affected and work normally. 

Here is the information about the files (V1.19)  vArranger2.exe length is 1,129KB and vArrangerSynth.exe is 9,791KB .  I have checked Windows update and no new files have been added by Microsoft for about 10 days.     Simularly I have made no changes to the system since I last used vA yesterday.

So - any suggestions would be gratefully received please - its almost like there is some sort of time limit placed on the files.

Barry
Title: Re: Installing and running vArranger2
Post by: claudio on August 23, 2020, 03:00:52 PM
@BjayG

I already had this problem and I was able to reload the program by connecting to the link to recover  vArranger2.exe/and vArrangerSynth.exe. (This link no longer exists !)

Herewith a link with maybe some solutions. ;)

https://www.auslogics.com/en/articles/fix-an-administrator-has-blocked-you-from-running-this-app/

Claudio
Title: Re: Installing and running vArranger2
Post by: BjayG on August 24, 2020, 02:41:28 PM
Thanks Claudio for the suggestion - its much appreciated.   I had seen some of them before but I am slightly reluctant to impement any changes to my system until I have a better idea what is causing the problem in the first place.     Basically two programs from a single supplier suddently stop working at exactly the same time and no other programs on the computer seem to have been affected.   Windows Defender says there is nothing wrong with them and nothing on computer has been changed or otherwise altered (i.e. no Windows updates - nothing).  Very strange...

But I do have an update in that I removed the shortcut on the desktop that points to vA and recreated it.   When I click on the shortcut vA now, sort of, fires up - but tells me that I need to install a newer version of vArrangerSysnth.exe and obviously won't go any further.   

So are these programs time limited in some way?

Title: Re: Installing and running vArranger2
Post by: Dan on August 24, 2020, 02:47:56 PM
vArranger programs are not time limited. I will contact you in private to see what is the problem

Dan