Author Topic: Unsurpassed help and support from Dan!  (Read 326 times)

Offline paulus1971

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Unsurpassed help and support from Dan!
« on: August 26, 2019, 11:15:35 AM »
After i purchased Dan's Yamaha SoundBank, i had difficulty to make it work, because my windows 10 kept rejecting my installing the vA2 softsynth, i emailed Dan.

And......he helped me fix this remotely, by using TeamViewer, he remotely fixed this problem.

Thanks Dan, i now can enjoy using vArranger2 with your great Yamaha SoundBank that really makes this "DUO" sounds even better than the real Tyros 4 for 95% of Yamaha Tyros4/5 styles!

Offline Dan

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Re: Unsurpassed help and support from Dan!
« Reply #1 on: August 26, 2019, 11:30:10 AM »
Thank you !

In your case, it was the internet connection that was causing problems, as the downloaded files were corrupted, and we thought first it was an antivirus issue...

Offline Deane

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Re: Unsurpassed help and support from Dan!
« Reply #2 on: August 26, 2019, 02:01:24 PM »
I want to add to this.  I have owned vArranger for over 6 years and Dan has been awesome in responding to questions and providing help when needed.  I know of no other company that even comes close to the level of service Dan provides.

Deane